Legal
Privacy Policy
Last updated: 9 November 2026
This policy explains what information Little Lighthouse Co. collects, why, and what choices you have. It covers this website (littlelighthouseco.com), our planner app at app.littlelighthouseco.com, and products you buy from us on Etsy. It applies wherever you live, and has extra sections for people in the UK and the US.
The short version: we collect only what we need to give you your products and help you. Your planner content is yours. We don't sell your information, and we don't use it for advertising. Health-related notes you keep in the planner are covered in more detail by our Consumer Health Data Privacy Policy.
Who we are
Little Lighthouse Co. makes calm, simple digital tools for busy brains. In this policy, "we" and "us" means Little Lighthouse Co. You can reach us at hello@littlelighthouseco.com.
This website
This website doesn't use cookies, analytics, ads or tracking tools, and it doesn't load fonts or scripts from other companies. Like every website, our hosting provider (Hostinger) keeps standard server logs, such as your IP address, browser type, the pages you request and the time. These are used to keep the site running and secure and are kept for a limited time by the host.
Because we don't track you across websites, "Do Not Track" and similar browser settings don't change how this site or the planner works.
If you email us, we'll use your email address and message to reply to you. We keep that conversation for as long as it's useful for helping you.
Buying on Etsy
When you buy from our Etsy shop, Etsy processes your order and payment. Etsy shares order details with us, such as your name, Etsy username, order number and what you bought. We never see your card details. We use your order details to deliver your product, unlock app access, and help you. Etsy's own privacy policy covers how Etsy uses your information.
The planner app
What we collect
| Information | Why we need it |
|---|---|
| Your email address | To create your account and send you a 6-digit sign-in code. There are no passwords. It's also how we recognise you on each of your devices. |
| Your Etsy order number, and when you unlocked | To confirm your purchase and unlock your planner. We also keep a short-lived record of unlock attempts to stop people guessing order numbers. |
| Your planner content | Everything you type or save in the planner, such as tasks, notes, saved links, routines and habits, meal plans, bills, budgets, goals, trips and journal entries, plus your settings (including reminder choices), so it can be saved and synced between your devices. |
| Pictures and screenshots you add | Stored privately so only your account can see them. |
| Health notes (only if you agree) | Your medicines and supplements, journal entries (which can include your mood) and energy check-ins, so the planner can show them back to you. See our Consumer Health Data Privacy Policy. |
| A dated record of your health consent | To show when you agreed (or withdrew), and the wording you agreed to. |
| Notes sent to your private capture link (if you use it) | Your Shortcut, Siri, Apple Watch or Share menu sends notes to a private link that only you have. They wait in a private inbox (stored in London) until you next open the planner, then move into your planner and are deleted from the inbox. Anyone with the link could add a note, but no one can read anything through it, and you can make a new link any time in Settings → Capture from anywhere. |
| Phone notification details (only if you turn them on) | If you turn on notifications for a device (Settings → Gentle reminders → Notifications on this device), we store that device's push address and time zone so we can send your reminders. Turning it off, signing out or deleting your account removes the device. |
| Calendar feed (only if you turn it on) | In Planning → Calendar → Calendar feed, the planner keeps a list of your upcoming appointments, dated tasks, bills, birthdays, goals and trips at a private link (stored in London), never medicines or anything from Wellness. If you subscribe to that link in Apple Calendar or Google Calendar, that company receives the titles and dates of those items as part of its own service. You can turn the feed off or make a new link any time, which stops the old link working. |
| Technical information | Basic logs, like sign-in times and errors, to keep the app secure and working. |
The app also keeps a copy of your planner in your own browser, so it opens quickly and keeps working when you're offline. You can download your own backup files too. Those copies stay on your device unless you share them.
The planner app has no built-in AI and sends nothing to AI companies. If you choose to use an AI assistant with it, that assistant sees what is on your screen under its own provider's privacy policy. The planner app has no tracking, analytics or ads. Its fonts and code are built in, so it doesn't load anything from other companies. Reminders on your lock screen and our emails never include health details: a reminder just says "You have a gentle reminder".
If you use the offline copy
If you use the offline copy on your computer without signing in, your planner content stays on that computer. We don't receive it, and we can't see or recover it, so keep your own backups.
Information you choose to add
Some hubs let you note things that are personal, like journal entries or money details. Health notes (medicines and supplements, journal entries and energy check-ins) are only saved if you agree first; the rest of the planner works without them. Only add what you're comfortable storing. We treat all planner content as private. Please don't store passwords, full bank or card numbers, or ID numbers in the planner.
How we use it
- To run the planner, keep your content safe, and sync it between your devices
- To send sign-in codes and important messages about your account
- To answer your questions and fix problems
- To prevent abuse and keep the service secure
- To meet legal obligations
We don't sell your information. We don't use your planner content for advertising, and we don't share it with advertisers.
Who can see your planner
Each account can reach only its own data, so other people using the planner can't see yours. Your planner is encrypted while it travels and when it's stored on the server. As the people who run the service, we could technically get to it, but we don't look at your planner content except when you ask us to help with a problem and give permission, when needed to keep the service secure, or when the law requires it.
Companies that help us
We use a few trusted service providers. They process information only to provide their service to us.
- Supabase: database, sign-in and private picture storage for the planner app, on servers in London, UK.
- Resend: sends sign-in codes by email. It receives only your email address.
- Hostinger: hosts this website, the planner app's files and our email, and keeps standard server logs.
- Apple, Google or Mozilla push services: deliver phone notifications if you turn them on. They only ever carry "Gentle reminder / You have a gentle reminder", never planner content or health details.
- Etsy: our shop, checkout and payments. Etsy is responsible for the information it collects under its own privacy policy.
We may also share information if the law requires it, to protect people's safety or our rights, or as part of a sale or transfer of the business (in which case this policy would still apply to your information).
How long we keep it
We keep your account and planner content until you delete your account. When you choose Delete my account in the planner (Settings → Your account → Your data), your account, planner, pictures, unlock, consent records, capture inbox, calendar feed and notification devices are erased straight away. Turning off health notes deletes your medicines, journal entries and energy check-ins. If you'd rather, email us and we'll do it for you within 30 days. Copies in our hosting provider's routine backups are removed as those backups expire. We keep only the Etsy order number, marked as deleted, as a record of the sale for 6 years, as tax rules require.
Your choices and rights
- Get a copy: use Download my data in the planner (Settings → Your account → Your data) to get a file of everything, including your health notes and consent history, or ask us for a copy.
- Correct it: edit your planner content any time, or ask us to fix account details.
- Delete it: use Delete my account in the planner, or ask us to delete your account and data.
- Withdraw health consent: Settings → Your account → Health notes → turn off Save health notes. This deletes your medicines, journal entries and energy check-ins.
- Ask questions: email us about anything in this policy.
You can also ask us to restrict or stop using your information, and get a copy in a portable format. To make a request, email hello@littlelighthouseco.com from the address you use to sign in. We'll reply within one month, and we won't treat you differently for asking. If you live outside the UK, for example in the EU or a US state such as California, you may have similar rights under your local law, and we'll honour them.
UK data protection
We follow UK data protection law (the UK GDPR and the Data Protection Act 2018).
- Why we're allowed to use your information: to give you the product you bought and run your account (contract), to keep the service secure and improve it (our legitimate interests), and to meet our legal duties, such as keeping tax records. Health notes are special category data, so we only keep them with your explicit consent, which you can withdraw at any time.
- Transfers outside the UK: your planner is stored in London. Resend (your email address only, to send sign-in codes) and Etsy (your order) may process data in the United States. When that happens, we rely on the protections the law allows, such as the UK-US Data Bridge or approved contract terms.
- Complaints: please tell us first so we can put it right, but you can also complain to the Information Commissioner's Office at ico.org.uk.
If you're in the US
- No selling or sharing: we don't sell your personal information, and we don't share it for cross-context behavioural advertising or targeted ads.
- Health information: mood, medication and other health or wellbeing notes are handled as described in our Consumer Health Data Privacy Policy, which covers Washington's My Health My Data Act and similar laws in Nevada and Connecticut.
- Your rights: depending on your state, you may have the right to know, see, correct, download and delete your information, and to appeal if we turn a request down. Email hello@littlelighthouseco.com to use them. We'll honour these rights for everyone, whatever your state.
- Do Not Track: we don't track you across websites, so these browser settings don't change anything here.
Security
Information is encrypted while it travels between your device and our servers, and encrypted when it's stored on the server. The database is set up so each account can only reach its own data, and photos are stored privately. No system is perfectly secure, so please keep your email account safe, since that's how you sign in.
Children
The planner app is for adults aged 18 and over. Our website isn't directed at children. We don't knowingly collect information from anyone under 18 through the planner, or from children under 13 anywhere. If you think a child has given us information, email us and we'll delete it.
Changes to this policy
If we make important changes, we'll update the date at the top and, where it makes sense, let account holders know by email or in the app.
Contact
Questions about privacy? Email hello@littlelighthouseco.com.
Little Lighthouse Co. is a trading name of Sharla Crabtree, a UK sole trader who also trades as Anchor Point Web Works. Sharla Crabtree is the data controller responsible for the information described here. Postal address: Sharla Crabtree trading as Little Lighthouse Co, Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom.